Please read all FAQ on the resource page before ordering!

Recruitment Resource Ordering FAQ

Please read through the following before placing your order to ensure your order is placed accurately and to ensure that your order arrives within the time-frame you need. If you have any questions please contact Heather Chibuk at hchibuk@alphaxidelta.org.

Nature of Site and Service

This site is a Shopify site that directly submits your order on our site to a third-party print vendor and drop shipping fulfillment center. All order submissions are individually printed on-demand per order by the vendor and shipped by the third-party fulfillment provider based on the shipping choice you made upon checkout.

Is there a minimum order quantity?

There are no minimum order quantities required to place an order! We do recommend double-checking the number of books needed before placing your order to ensure you order the correct amount. 

Important Note on Canceling / Adjusting Orders

Please note that we are not able to cancel or adjust orders after they have been processed. You may order more books with an additional order if you've not ordered enough. 

I didn't order enough books! Help!

In the event that you did not order enough books, you are able to place an additional order.

Shipping Costs & Turn Around

Shipping costs and timelines vary depending on your location, the time of year, the number of books ordered, and the shipping time frame options you choose when checking out. To save money on shipping costs and ensure they have plenty of time to arrive, place your order at least a month ahead of when you will need the books. 

Below are the shipping options that may be available with estimates of delivery. Estimations may be affected by national shipping delays related to economic impacts. Please note that books may take 1-2 weeks to print before shipping begins. 

Ground: Estimated Delivery after Printing, 9-11 Days 
Expedited: Estimated Delivery after Printing, 6-8 Days 
Express: Estimated Delivery after Printing, 5-7 Days  

Order Ship-Tracking Information

Your order tracking information will be available once your order has shipped. The tracking link will be emailed/texted to the email address and/or phone number that was provided when placing your order. Please note, it may take 2-5 business days before your tracking information is available.

Check Your Mailing and Billing Address

You are responsible for verifying and double checking all address information when ordering to ensure it is correct before placing your order. Failure to enter the correct address (including apartment number or letter) may result in delivery issues or loss of your book order if delivered to an incorrect or invalid mailing address. As with any online shopping website, we are unable to edit any shipping of billing addresses after an order is submitted.

Our Books Arrived Damaged! What do we do? 

If your book arrives with any damages, please email Heather Chibuk at hchibuk@alphaxidelta.org immediately with 2-3 detailed images of your books, your order number, and the best phone number or email to reach you at. Please note that you need to inform us of any damage immediately. We will be unable to work with the printer to refund or replace any items without cost to the chapter after 5 days of receipt of your books.

Recruitment Resources

banner
$10.75
$14.50